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Managing for Performance
WHO SHOULD ATTEND
Directors and senior managers interested in the challenges facing managers as we move into what Peter Drucker calls "the world of the knowledge worker" and in managing people of different nationalities in different countries.
WHAT TO EXPECT
A workshop on the changing nature of "work" and how different countries and different industries are in different stages of development
An explanation of the different management styles and techniques associated with the different stages of "work" development
An understanding of the consequences of failing to apply the appropriate style
A workshop combining presentation by the trainer and group discussion
Participation in this course will provide you with:
An understanding of your own preferred management style, as well as other possible styles
An understanding of importance of using the appropriate style in different circumstances
Recognition of the different types of "worker" and how to manage them
How to adapt the key Performance Management techniques to suit varying situations
Knowledge of how to establish and set performance enhancing goals and to monitor performance and provide feedback
Knowledge of how to help others adapt to the changing environment
The changing world of "Work"
The historical development of work from unskilled labouring through craft and technical work to knowledge work
The implications of these changes in terms of productivity
Managing through leadership
What is leadership and what is management?
The role of the manager and the leader and what constitutes best practice in each case
Personal management style
The techniques and skills of performance management: planning , goal setting, motivation, feedback and performance reviews)
How to apply these techniques and to adapt them to suit different situations
This course forms a part of the three day "Directing People" module. The other units in the module (each of which can be taken separately if so desired) are: